SUMMARY
Wexford Health
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POSITION: Clinical Operations Specialist (RN license required)
SCHEDULE: Full Time, Monday- Friday 8AM – 5PM
FACILITY: Company-wide facilities
LOCATION: Remote – heavy travel to correctional facilities
Wexford Health Sources, Inc. is one of the nation’s largest correctional health care providers. Over the past 30 years, our team of dedicated clinical professionals has helped literally millions of justice-involved patients receive life-changing medical and mental health services.
BENEFITS
We’re proud to offer a competitive benefits package including:
- Annual review with performance increase
- Generous paid-time off program that combines vacation and sick leave
- Paid holidays
- Comprehensive health insurance through Blue Cross Blue Shield
- Dental and Vision insurance
- 401(k) retirement saving plans
- Company-paid short-term disability
- Healthcare and dependent care spending account
POSITION SUMMARY
Under the direct supervision of the Director of Quality Management, the Clinical Operations Specialist is responsible to provide leadership, direction, and support in the professional development of Health Services Administrators and Directors of Nursing within the Wexford Health Jails Division. The Clinical Operations Specialist will apply the knowledge, skills, and ability necessary to provide guidance in obtaining operational goals and objectives, developing policies and procedures for health care operations that are in compliance with contractual requirements, and in clinical decisions. The Clinical Operations Specialist is also responsible for monitoring compliance with all federal and state legislation, accreditation requirements (NCCHC, ACA, etc.), and Wexford Health policies and procedures.
DUTIES/RESPONSIBILITIES
- Works closely with the operations management team to thoroughly orient new Health Services Administrators (HSA) and to provide ongoing mentoring and support.
- Provides leadership and direction to HSAs from an operations and clinical perspective.
- Participates in the development, implementation, and evaluation of orientation and continuing education for all levels of nursing staff.
- May provide staff training and development programs as well as technical advice; interpret complex NCCHC policy; provide procedural steps to assigned facility staff to enhance their skills in resolving problems related to these areas.
- May prepare budgetary recommendations and review of requisitions for supplies and equipment requested by staff.
- Assists the operations management team by monitoring facility labor and overtime, ensuring site(s) are working within budget.
- May develop or review staff schedules to ensure efficient delivery of all contracted services.
- Works with operations team to ensure policies and procedures comply with contract requirements and makes recommendations for change when needed.
- Provides recommendations to the operations management team and participates in decision making on action plans, education, outcome studies, and utilization of services.
- Conducts routine site visits, ensuring both employee and client engagement during each visit.
- Identifies strategies that will maximize collaboration between operations and clinical personnel.
- Assists in the recruitment of qualified staff and participates in the interviewing and selection of new employees.
- Attends meetings or other events/activities as scheduled.
- Instills a sense of accountability among team members through fair and consistent oversight of individual and organization performance standards.
- May be required to fill in for vacant key personnel positions i.e., HSA, DON, Regional Operations for an extended period of time.
- May complete Quality audits, scorecards and contract compliance audits and provide reports to supervisory personnel.
- Works closely with the Wexford Health Quality Management team to maintain CQI standards and measures and to design and implement effective processes and programs to improve quality care and ensure compliance.
- Provides assistance to sites with audits and all that entails, including mock audits, corrective action plans, and file/folder builds (NCCHC, ACA, State DOC audits, and Quarterly Scorecard assessments).
- Participates in pertinent professional education to maintain current knowledge of best practices.
- Complies with Wexford Health’s and correctional facility policies and procedures, including all safety and security regulations.
- Maintains confidentiality of inmate records and complies with HIPAA and PHI regulations.
JOB REQUIREMENTS
Licensing: Current unrestricted RN license required in state of employment. May need multiple state licenses.
Certification: Current CPR certification
Education: Graduate of nursing school required. Bachelor’s Degree in Nursing preferred. Additional years of administrative and/or correctional nursing experience can be substituted for BSN.
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