Health Service Administrator

Wexford Health Sources, one of the nation’s leading innovative correctional health care companies, provides clients with experienced management and technologically advanced services, combined with programs that control costs while ensuring quality.  For nearly two decades, Wexford Health has consistently delivered proven staffing expertise and a full range of medical, behavioral health, pharmacy, utilization management, provider contracting, claims processing, and quality management services.

At Wexford Health our philosophy is that health care should not be considered a luxury for anyone.  We simply care for those in need and the corrections environment is our venue.

Wexford Health has an exceptional opportunity for a Health Service Administrator to join our team of healthcare professionals at Correctional Facility in  AL.

We’re proud to offer a competitive benefits package including:

• Annual review with performance increase
• Generous paid-time off program that combines vacation and sick leave
• Paid holidays
• Comprehensive health insurance through Blue Cross Blue Shield
• Dental and Vision insurance
• 401(k) retirement saving plans
• Company-paid short-term disability
• Healthcare and dependent care spending account

POSITION SUMMARY

The Health Services Administrator (HSA) is responsible for effectively and efficiently managing the institution’s overall health care delivery system and monitoring all health service contract activities; consults with the Program Administrator or designee regarding routine institutional issues of an administrative nature, and discusses issues of a complex or unusual clinical nature involving patient management with clinical leadership.

ESSENTIAL DUTIES/RESPONSIBILITIES

1.Act as a liaison between Health Services and the institutional administration, department heads, subordinates, as well as with the Alabama Regional and Pittsburgh offices.

• Develop and implement institutional directives and procedures to comply with administrative directives of the facility.
• Conduct department health and staff meetings, and attend facility (i.e., MAC, CQI, etc.) meetings and training as required.
• Provide orientation to the facility, the institution, and in-service educational programs for health service staff, to comply with the facilities’, ACA, NCCHC, and JCAHO standards, as applicable.
• With the approval of the Program Administrator, attend facility HSA/Medical Director meetings, or other activities as scheduled.

Supervise department heads in the resolution of health care unit personnel issues or complaints, and/or directly intervening in problem areas to ensure prompt resolution 

1. involving the institutional administration, contractor, if applicable, or Alabama regional or Pittsburgh office personnel as necessary.

• Supervise department heads in the operations of pharmacy, medical records, nursing, lab, x-ray, etc.
• Provide for the routine meetings and functions required by administrative directives, including Quality Assurance, Chronic Clinics, Pharmacy and Therapeutics, and Health Care Unit Staff Meetings.  Submit meeting minutes to Program Administrator.

1. Coordinate and monitor preparation of the institutional health services budget with the Program Administrator.
2. Supervise requisition of supplies and equipment to ensure appropriate usage and availability; and maintain property and equipment control records as required.
3. Approve monthly statistical reports and ensure timely submission; complete all necessary reports on a timely basis.
4. Ensure the confidential maintenance and safekeeping of all medical records and information to comply with HIPAA regulations.
5. Coordinate the review and approval of all facility health-related billings (AIDS, chronic dialysis treatments, autopsies, etc.)
6. Perform administrative employee relations functions to include: supervision of performance, recruitment and selection, developing job descriptions, conducting performance reviews, implement corrective action and individual development plans, scheduling and approving PTO, etc.
7. Supervise scheduling of patients for outside appointments.  Review initial hospital specialty referrals with the Medical Director to ensure appropriateness and oversee interactions with medical specialists.

ADDITIONAL DUTIES AND RESPONSIBILITIES

• Resolution of audit findings by the development, implementation and monitoring of corrective action plans.
• Evaluate and respond to Risk Management Department inquiries, complaints or grievances by patients, family members, lawyers or other advocates.
• Work jointly with Training and Development staff to ensure that appropriate training is completed per regulatory and contractual requirements.
• Assist staff with various policies administrative and organizational projects.
• Collaborate with co-workers and coordinate internal projects, as directed.
• Participate in a company and state approved CQI Program.
• Participate in in-service education.
• Make suggestions for improving work conditions.

PHYSICAL DEMANDS

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential duties are routinely performed in a general office and clinical environment.  Duties may require work in at a station/desk and entail paperwork, use of computers, fax machines, copiers, and other business machines and medical equipment.  Essential duties may require the following physical demands: the strength to lift and carry material weighing up to 30 pounds; vision to read printed materials and computer screen; walking; reaching; carrying; stooping; bending; squatting; prolonged sitting; handling (hand movement); hearing and speech to communicate in person and over the telephone; intellectual skills including short and long term memory, abstract reasoning, and decision making.

Must be able to ambulate throughout the facility for extended periods of time. Specific vision abilities required by this job include close vision and distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.  Must be able to clearly communicate orally and via written and typed correspondence and notes using various forms, records, charts, and electronic media.  Duties may require the use of a personal vehicle to attend meetings at other sites. 

This position requires operating on a 24 hour a day, 7 days a week schedule where employee is subject to working non-traditional hours, either voluntarily or via mandate, on occasion as needed.  Employee may be exposed to a challenging environment, which may include exposure to bloodborne and airborne pathogens and loud noises.

Job Requirements:

 

EDUCATION/EXPERIENCE REQUIREMENTS

Licensing	Current Alabama Registered Nursing license strongly preferred
Certification	Current CPR certification required
Education	Bachelor’s degree in Health Care related field preferred
Preferred experience	Two to three years of management experience in a health care setting
Other preferred knowledge, skills and abilities	Self-directed Ability to maintain regular and reliable attendance Flexible, dependable, and reliable Strong verbal and written communication skills General math and analytical skills, and planning, administrative and organizational skills essential. Demonstrated experience meeting multiple deadlines. Ability to competently manage multiple priorities simultaneously Ability to work in a stressful environment Assume individual accountability for own conduct and maintenance of professional appearance Approach change in a positive manner Strong interpersonal skills and ability to function as a “team player” coordinating efforts with managers, peers and subordinates. EOE/M/F/D/V

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